From 1 July, Indian Railways will not refund your ticket if it is surrendered for cancellation two hours after the actual departure of the train, as per the revised refund rules.
According to the new rules, the confirmed ticket can now be surrendered for cancellation within six hours before the actual departure of the t rain, i nstead of four hours. Plus, no refund will be given on e-tickets having confirmed berth or seat if the request for cancellation is filed online two hours after the actual departure of the train.
“The revised rules would ensure early confirmation of RAC or waitlisted passengers or upgrading of passengers with a confirmed ticket,” said an official.
Earlier, passengers could get 50% of the fare as refund and the claims could be submitted up to 30 days after the departure of the train. But as per the revised rules, if the ticket is presented for cancellation at least 48 hours in advance, a full refund minus the stipulated cancellation charges will be allowed.
There had not been any major changes in the Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 in the last 15 years when a large number of changes took place in the ticketing system of Indian Railways, said officials.
There had not been any major changes in the Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 in the last 15 years when a large number of changes took place in the ticketing system of Indian Railways, said officials.
